Google Workspace (Gmail, Calendar, Contacts, Business Profile)

Google services are some of the most-used integrations in Intellivizz CRM. Each is connected separately and serves a distinct purpose.

Google Calendar (per-user)

Two-way sync between your personal Google Calendar and Intellivizz CRM. Bookings made through your CRM calendar appear on your Google Calendar; events on Google Calendar block out time on your CRM availability.

  • Go to Settings → My Profile → Calendar Settings

  • Click "Connect" next to Google Calendar

  • Sign in and approve permissions

  • Choose which Google Calendar(s) to sync (you may have multiple)

  • Save

Gmail (sending email, per-user)

If you want emails sent from Conversations to come from your actual Gmail address (and threaded into your Sent folder), connect Gmail.

  • Go to Settings → My Profile → Email Settings

  • Click "Connect Gmail"

  • Sign in, approve OAuth permissions

  • Once connected, your outbound emails route through Gmail's servers - deliverability matches your normal Gmail reputation

NOTE — Gmail connection vs. domain-verified sending

Connecting Gmail (OAuth) is good for personal-volume outbound (1:1 emails). For bulk / marketing email, use domain verification with SPF/DKIM/DMARC instead - see Email Marketing. Don't try to blast 5,000 emails through your personal Gmail; Google will rate-limit you.

Google Business Profile (account-wide)

Connects your Google Business listing so reviews flow into Reputation Management, customer messages reach your CRM inbox, and you can post replies + Google Posts directly from Intellivizz CRM. See Reputation Management for full setup.

Google Contacts sync

If you keep contacts in Google, you can do a one-time CSV export and import (recommended) or use Zapier to maintain ongoing sync. Native two-way Google Contacts sync is not currently a default integration.

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